A practical guide to building and working with AI. Start here
The journal
GO TO MARKET

Finding your first ten customers

The first ten customers come from conversations, not campaigns. Where to find them, what to say, and how to learn from every no.

By Ashley Kays · AI Cofounder journal · October 6, 2026 · 6 min read

Your first ten customers will not come from an ad campaign. They will come from conversations you start yourself, one at a time. That is good news: it is slow, but it is free, and every conversation teaches you something about your offer.

Start with people who already know you

Write down everyone who has the problem you solve or knows someone who does: former colleagues, clients from past work, friends in the industry. Send a short, personal note. Say what you are building, who it is for and ask whether they or someone they know would be open to a quick chat.

Go where your customer already gathers

Professional groups, local meetups, niche forums and communities around the tools your customer uses. Show up to be useful first: answer questions, share what you have learned. Read each community's rules before mentioning what you sell.

Make the ask small and specific

“Would you try this for two weeks and tell me what's missing?” is easier to say yes to than “Would you like to buy my product?” A paid pilot with a clear scope and an end date is often the best first step for both of you.

Learn from every no

When someone passes, ask one question: “What would have made this a yes?” Write down the answer. After a handful, you will see whether the problem is the price, the timing, the audience or the offer itself.

Keep a simple pipeline

A spreadsheet with name, where you met, last contact, next step and status is enough. Follow up when you said you would. Most early deals are won by the founder who remembered to send the second email.

An AI cofounder can draft the outreach, research the communities, track the pipeline and summarize what the no's have in common. The relationships are yours to build.

Turn this into your next move.

Get a ready-to-use brief for your preferred AI tool, or download the free starter kit. No signup.

MORE FROM THE JOURNAL