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STRATEGY

Use AI to make a clearer business decision

Compare options, expose assumptions, and choose a next step you can explain and review.

By Ashley Kays · Practical AI field guide · October 3, 2026

Frame a decision rather than a topic

“Help me grow” is a topic. “Should I improve onboarding or launch a new acquisition channel this month?” is a decision. State the options, the deadline, and the constraint that makes the choice difficult. Include the possibility of doing nothing for now. AI becomes more useful when it can compare a finite set of choices against a result that matters.

Choose your criteria before hearing the recommendation

List what matters: customer impact, learning, cost, capacity, speed, and reversibility. Decide which criteria deserve the most weight. Ask AI to point out conflicts, such as choosing speed while requiring a complex implementation. Avoid a numerical score that hides weak evidence. A short explanation of tradeoffs is often more useful than an impressive-looking ranking.

Separate evidence from assumptions

Provide the facts you have, with their source and period. Ask for a table of known information, uncertain assumptions, and missing data. Check any calculation against the inputs. If a forecast depends on a conversion rate you have never observed, label that value as hypothetical and explore a range rather than presenting it as a likely outcome.

Invite the opposing case

Ask for the strongest reasonable argument against your preferred option. What would have to be true for it to fail? Which assumption is hardest to reverse later? What is the best argument for waiting? This makes AI a useful challenger rather than a source of reassurance. Check whether the critique reflects your actual business or a generic pattern that does not apply.

Choose a small test when the evidence is weak

Sometimes the next decision is to gather a missing piece of information. A manual pilot, a customer conversation, or a limited experiment may answer more than another round of planning. Set the scope, time limit, observation method, and stopping condition in advance. If a choice has substantial financial, legal, or other high-stakes consequences, use an appropriate professional for the final assessment.

Keep a decision record

Write down what you chose, why, the evidence, the main uncertainty, and when to review it. After the review date, compare what happened with what you expected. Ask AI to help identify a mistaken assumption or a useful pattern, then update the plan. This creates practical continuity: the next conversation begins with what the business learned, not an empty prompt.

A prompt to make your own

Help me compare [option A] and [option B], including waiting. Goal: [goal]. Constraints: [constraints]. Verified evidence: [evidence]. Criteria: [criteria]. Separate facts from assumptions, explain tradeoffs, argue against my preferred option, and propose a small test for the most consequential uncertainty.

Your next move

Choose a tool. Try the workflow.

Find a tool for the task, or download the business brief and prompts to use with one you already have.